Terms of service

Use of Our Website

By using this website, you confirm that:

  • You are at least 18 years old or have permission from a parent/guardian
  • You will not use our products for illegal purposes
  • You will not violate any applicable laws while using our website

We reserve the right to refuse service to anyone at any time for any reason.

Products & Availability

All products listed on our website are subject to availability.

We reserve the right to:

  • Limit quantities available for purchase
  • Change product descriptions or pricing without notice
  • Discontinue products at any time

We make every effort to display product images and descriptions accurately; however, colors may appear differently depending on your device screen.

Pricing & Payments

All prices listed are in USD unless otherwise stated.

We reserve the right to:

  • Change pricing at any time
  • Correct pricing errors
  • Cancel orders affected by incorrect pricing

Payments must be completed before orders are processed.

Orders

We reserve the right to refuse or cancel any order placed with us for reasons including:

  • Suspected fraud
  • Incorrect billing information
  • Product availability issues
  • Errors in pricing or product descriptions

If your order is canceled, we will notify you using the contact information provided at checkout.

Shipping Policy

Orders are processed within 1–3 business days unless otherwise stated.

Delivery times vary depending on location and shipping carrier. We are not responsible for delays once packages leave our facility.

Please review our Shipping Policy page for additional details.

Returns & Refunds

If there is an issue with your order, please contact us within 7 days of delivery.

Refunds or replacements may be issued depending on the situation and product condition.

Custom-made items may not be eligible for refunds unless damaged or defective upon arrival.

Custom Air Freshener Orders

Customers are responsible for reviewing personalization details before submitting custom orders.

We are not responsible for:

  • spelling errors submitted by customers
  • low-quality uploaded images
  • incorrect customization selections

Custom products are non-refundable unless defective.

Product Use Disclaimer

Our air fresheners are intended for fragrance purposes only.

Customers should:

  • avoid contact with surfaces
  • avoid ingestion
  • keep away from children and pets
  • avoid prolonged exposure to heat or sunlight

We are not responsible for misuse of products.

Intellectual Property

All content on this website—including:

  • logos
  • images
  • product designs
  • branding
  • text
  • graphics

belongs to Trendora and may not be copied, reproduced, or distributed without written permission.

Limitation of Liability

Trendora is not responsible for:

  • indirect damages
  • lost packages marked delivered
  • allergic reactions to fragrance products
  • misuse of products
  • shipping carrier delays

Use products at your own discretion.

Changes to These Terms

We reserve the right to update these Terms of Service at any time. Changes take effect immediately once posted on this page.